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  • What are the processing times?
    The processing times (from time of purchase to time of shipping) are as follows; Wallpaper: 1. Australia | 6-8 days 2. North America | 4-7 days 3. South America | 6-9 days 4. Europe | 4-7 days Textiles: 8-10 working days to all destinations Blankets/Throws: 2-7 business days Cushion Covers: 2-7 business days
  • Where do you ship to?
    We ship to Australia, New Zealand, the US, Canada and EU. Shipping times vary on product and destination. These do not include the production times, which are in addition to the shipping times. Wallpaper: 1. Australia | 4-7 days 2. North America | 2-5 days 3. South America | 4-7 days 4. Europe | 2-5 days Textiles: 1. Australia | 6-12 days 2. North America | 6-12 days 3. South America | 6-12 days 4. Europe | 3-8 days Blankets/Throws: To all destinations: 5-7 days Cushion Covers: 1. Australia | 10-15 days 2. North America | 10-12 days 3. South America | 10-12 days 4. Europe | 10-15 days
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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